Job Description崗位描述:
1.為客戶提供產(chǎn)品應(yīng)用技術(shù)支持及解決方案:Provide customers with product application technical support and solutions:
1.1對客戶工程師進行連接器及相關(guān)的專業(yè)技術(shù)指導(dǎo),支持研發(fā)物料選型,驗證,以及物料測試生產(chǎn)中的異常協(xié)助處理,郵件,電話或現(xiàn)場溝通支持;Provide connector-related technical guidance to customer R&D engineers, support customer R&D parts selection, verification, and abnormal handling in testing and mass production, by email, telephone or on-site communication and support;
1.2客戶產(chǎn)品生產(chǎn)過程異常確認,協(xié)調(diào)客訴團隊及品質(zhì)中心協(xié)作解決客訴異常。Confirm the abnormality in customer's production process, coordinate the customer complaint team and the quality center to resolve the customer complaint.
2.培訓(xùn):Training.
2.1 制定對銷售人員的培訓(xùn)計劃,按計劃完成技術(shù)培訓(xùn),并進行效果確認和反饋提升;
Develop training plan for responsible sales, complete technical training according to the plan, confirm the training quality and feedback, improve.
2.2根據(jù)培訓(xùn)結(jié)果和銷售人員的表現(xiàn),進行培訓(xùn)計劃的調(diào)整或改進培訓(xùn)方式,提升銷售團隊的技術(shù)能力.
According to the training results and sales performance, adjust the training plan or training method to improve the technical ability of the sales team.
2.3銷售及客戶技術(shù)問題的解答和培訓(xùn)。
Sales and customer technical questions answering and training.
3.產(chǎn)品推廣及市場信息收集:Product promotion and market information collection
3.1與銷售合作進行產(chǎn)品推廣,包括對銷售進行技術(shù)培訓(xùn),與銷售為客戶提供支持,解決客戶技術(shù)問題,進行技術(shù)選型支持;Cooperate with sales for product promotion, including technical training for sales, support customers together with sales, support technical selection, solve technical problems.
3.2 對市場行業(yè)信息進行收集整理及反饋,協(xié)助公司有效調(diào)整產(chǎn)品推廣策略;Collect, sort out and feedback on market information to assist company to adjust product promotion strategies.
4.技術(shù)資料及相關(guān)報告整理:Technical files and related reports collation:
4.1工作中進行技術(shù)學(xué)習(xí)和分享,整理成自學(xué)報告進行團隊內(nèi)部分享討論,并形成結(jié)論性內(nèi)容;Technical learning and sharing in daily work, organized into self-study reports for sharing and discussion within the team, and forming conclusive content.
4.2 產(chǎn)品推廣培訓(xùn)資料,應(yīng)用案例的整理分享,對銷售人員進行培訓(xùn),提高推廣效果;Product promotion training materials, collation and sharing for application cases, training sales to improve promotion.
4.3 其他技術(shù)資料學(xué)習(xí)及整理。Other technical files learning, collation.
崗位要求:
1、電子工程、通信工程、自動化專業(yè)等本科及以上學(xué)歷;Bachelor's degree or above in Electronic Engineering, Communication Engineering, Automation, or related majors;
2、 至少3年FAE工作經(jīng)驗,或硬件研發(fā)工程師的工作經(jīng)驗優(yōu)先;At least 3 years of working experience as a Field Application Engineer (FAE), or priority will be given to candidates with working experience as a Hardware R&D Engineer;
3、有PCB板元器件焊接組裝工藝經(jīng)驗者優(yōu)先; Priority will be given to candidates with experience in PBC (Printed Circuit Board) component soldering and assembly processes;
4、熟悉被動元器件特別是電感磁珠原理及其常見應(yīng)用電路;Familiar with passive components, especially proficient in the principles of inductors and ferrite beads as well as their common application circuits;
5、能夠培訓(xùn)銷售使其具備專業(yè)的產(chǎn)品知識:Able to train sales staff to equip them with professional product knowledge;
6、有較強的學(xué)習(xí)能力分析能力,為人積極并有獨立工作能力;Strong learning and analytical abilities, positive work attitude, and capability of working independently;
7、具備優(yōu)秀的口頭和書面的溝通和表達能力;Excellent oral and written communication and expression skills;
8、 需要使用流利的英語聽說讀寫能力;Proficiency in English listening, speaking, reading, and writing (fluent English skills required);
9、有駕照者優(yōu)先; Priority will be given to candidates with a valid driver's license.