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Duties and Responsibilities
Admissions
- Serve as the first point of contact for all family enquiries, providing prompt, courteous, and comprehensive responses via phone, WeCom, email, and in-person visits.
- Provide personalized guidance and support to parents throughout the entire admissions process, ensuring they feel valued, informed, and supported.
- Proactively communicate with parents, providing clear and timely updates on their application status and next steps.
- Build and maintain positive relationships with prospective families, creating a welcoming and supportive atmosphere that reflects the school's values.
- Gather feedback from families regarding their admissions experience and suggest improvements to enhance service quality.
- Channel development to enrol students via diversified approach.
Admissions Assessments
- Administer admissions tests to students under strict exam conditions to ensure fairness to all within the process
- Ensure appropriate tests and protocols are used depending on the applicant’s year group and testing process.
-Ensure a warm, welcoming, and supportive environment for students and their families during visits, in-class observations, and interviews, alleviating potential anxieties and showcasing the school's community spirit.
Others
Provide other support assigned by line manager