職位描述
訂單管理
Job Description
The primary role of this position is sales management and administration, assistant to support our sales team in achieving targets and providing exceptional customer service. This role needs a motivated, detail-oriented, and the ability to multitask customer service to address inquiries, order management, resolving issues and ensuring customer satisfaction throughout the smooth and efficient processes.
這個(gè)職位主要的角色是銷(xiāo)售管理和行政管理，協(xié)助銷(xiāo)售團(tuán)隊(duì)達(dá)成目標(biāo)，以及提供杰出的客戶(hù)服務(wù)。需要具有自驅(qū)力，注重細(xì)節(jié)的，以及有能力多任務(wù)的客戶(hù)服務(wù)人員去處理咨詢(xún)，訂單管理，解決問(wèn)題來(lái)確保平穩(wěn)高效處理銷(xiāo)售相關(guān)操作，使客戶(hù)滿(mǎn)意。
The primary role of this position is sales management and administration, assistant to support our sales team in achieving targets and providing exceptional customer service. This role needs a motivated, detail-oriented, and the ability to multitask customer service to address inquiries, order management, resolving issues and ensuring customer satisfaction throughout the smooth and efficient processes.
這個(gè)職位主要的角色是銷(xiāo)售管理和行政管理，協(xié)助銷(xiāo)售團(tuán)隊(duì)達(dá)成目標(biāo)，以及提供杰出的客戶(hù)服務(wù)。需要具有自驅(qū)力，注重細(xì)節(jié)的，以及有能力多任務(wù)的客戶(hù)服務(wù)人員去處理咨詢(xún)，訂單管理，解決問(wèn)題來(lái)確保平穩(wěn)高效處理銷(xiāo)售相關(guān)操作，使客戶(hù)滿(mǎn)意。
Job Responsibilities
61 Ensures timeliness of order processing and accuracy of data entry into business management systems. 確保訂單處理的及時(shí)性以及數(shù)據(jù)錄入業(yè)務(wù)管理系統(tǒng)的準(zhǔn)確性。
61 Reviews incoming orders (commercial) according to established guidelines. 根據(jù)既定準(zhǔn)則審核所有收到的商業(yè)訂單。
61 Executes order processing activities related to pricing, commission accrual, export compliance screening etc. according to guidelines. 按照既定規(guī)范，執(zhí)行與定價(jià)、傭金計(jì)提、出口合規(guī)篩查等相關(guān)的訂單處理工作。
61 Enters customer orders into Business Management systems. 將客戶(hù)訂單錄入業(yè)務(wù)管理系統(tǒng)。
61 Coordinates with sales offices, factories and internal functions to resolve problems associated with orders. 與銷(xiāo)售辦事處、工廠及內(nèi)部各部門(mén)協(xié)調(diào)，解決與訂單相關(guān)的問(wèn)題。
61 Preparation of commission accrual for sales channels, keep track and reconcile the differences if any with Finance. 編制銷(xiāo)售渠道傭金預(yù)提，持續(xù)跟蹤并與財(cái)務(wù)部門(mén)核對(duì)差異。
61 Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed. 確保遵守工作場(chǎng)所安全規(guī)定，包括但不限于工作時(shí)按要求使用所提供的個(gè)人防護(hù)裝備；不得從事任何可能危及同事或自身安全的不安全或疏忽行為；發(fā)現(xiàn)不安全的工作狀況應(yīng)及時(shí)上報(bào)，并在需要時(shí)就改善工作安全與健康提出建議。
61 Performs overtime when needed especially on month end business closing. 根據(jù)需要加班，尤其在月末業(yè)務(wù)結(jié)賬期間。
61 Ensures timeliness of order processing and accuracy of data entry into business management systems. 確保訂單處理的及時(shí)性以及數(shù)據(jù)錄入業(yè)務(wù)管理系統(tǒng)的準(zhǔn)確性。
61 Reviews incoming orders (commercial) according to established guidelines. 根據(jù)既定準(zhǔn)則審核所有收到的商業(yè)訂單。
61 Executes order processing activities related to pricing, commission accrual, export compliance screening etc. according to guidelines. 按照既定規(guī)范，執(zhí)行與定價(jià)、傭金計(jì)提、出口合規(guī)篩查等相關(guān)的訂單處理工作。
61 Enters customer orders into Business Management systems. 將客戶(hù)訂單錄入業(yè)務(wù)管理系統(tǒng)。
61 Coordinates with sales offices, factories and internal functions to resolve problems associated with orders. 與銷(xiāo)售辦事處、工廠及內(nèi)部各部門(mén)協(xié)調(diào)，解決與訂單相關(guān)的問(wèn)題。
61 Preparation of commission accrual for sales channels, keep track and reconcile the differences if any with Finance. 編制銷(xiāo)售渠道傭金預(yù)提，持續(xù)跟蹤并與財(cái)務(wù)部門(mén)核對(duì)差異。
61 Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed. 確保遵守工作場(chǎng)所安全規(guī)定，包括但不限于工作時(shí)按要求使用所提供的個(gè)人防護(hù)裝備；不得從事任何可能危及同事或自身安全的不安全或疏忽行為；發(fā)現(xiàn)不安全的工作狀況應(yīng)及時(shí)上報(bào)，并在需要時(shí)就改善工作安全與健康提出建議。
61 Performs overtime when needed especially on month end business closing. 根據(jù)需要加班，尤其在月末業(yè)務(wù)結(jié)賬期間。
Basic Qualifications
61 bachelor in Business Administration, Logistics or related fields. 商業(yè)管理、物流或相關(guān)專(zhuān)業(yè)本科學(xué)歷。
61 A team player with positive attitude and able to complete assignment or tasks on time.具備團(tuán)隊(duì)合作精神，態(tài)度積極，能夠按時(shí)完成分配的各項(xiàng)任務(wù)。
61 bachelor in Business Administration, Logistics or related fields. 商業(yè)管理、物流或相關(guān)專(zhuān)業(yè)本科學(xué)歷。
61 A team player with positive attitude and able to complete assignment or tasks on time.具備團(tuán)隊(duì)合作精神，態(tài)度積極，能夠按時(shí)完成分配的各項(xiàng)任務(wù)。
Knowledge
61 Knowledge of Oracle Business system.熟悉 Oracle 業(yè)務(wù)系統(tǒng)。
61 Good communication skills (verbal and written). 具備良好的口頭與書(shū)面溝通能力。
61 Knowledge of Oracle Business system.熟悉 Oracle 業(yè)務(wù)系統(tǒng)。
61 Good communication skills (verbal and written). 具備良好的口頭與書(shū)面溝通能力。
工作地點(diǎn)
長(zhǎng)安區(qū)艾默生科技資源(西安)有限公司
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職位發(fā)布者
孫女士/HRBP
立即溝通
艾默生科技資源艾默生科技資源（西安）有限公司美國(guó)艾默生電氣公司（以下簡(jiǎn)稱(chēng) Emerson，美國(guó)紐約證券交易所代碼: EMR)是技術(shù)與工程領(lǐng)域的全球領(lǐng)袖，在商業(yè)、工業(yè)和消費(fèi)者市場(chǎng)中，為全世界的客戶(hù)開(kāi)發(fā)并提供創(chuàng)新的解決方案。成立于1890年的 Emerson，總部在美國(guó)密蘇里州圣路易斯市。擁有 60多家業(yè)務(wù)單元，在 150多個(gè)國(guó)家設(shè)有 235家生產(chǎn)設(shè)施。Emerson通過(guò)網(wǎng)絡(luò)能源、過(guò)程管理、工業(yè)自動(dòng)化、環(huán)境優(yōu)化技術(shù)、及商住解決方案五大業(yè)務(wù)，為全球工業(yè)、商業(yè)及消費(fèi)者市場(chǎng)的客戶(hù)提供創(chuàng)新性的解決方案。2012財(cái)年銷(xiāo)售額達(dá)到 244億美元。 Emerson長(zhǎng)期排名《財(cái)富》美國(guó)和全球 500強(qiáng)企業(yè)行列，榮獲《財(cái)富》全美最受贊賞企業(yè)之一，更在電子行業(yè)中名列第三。2012年，艾默生憑借其對(duì)創(chuàng)新的承諾、創(chuàng)想的保護(hù)及發(fā)明專(zhuān)利的商業(yè)化，獲得由湯森路透評(píng)選的 2012年全球創(chuàng)新企業(yè) 100強(qiáng)殊榮。從 2008至 2012年，范大為（David N. Farr）連續(xù)五年被美國(guó)《機(jī)構(gòu)投資者》雜志評(píng)為“全美最佳首席執(zhí)行官”。艾默生科技資源（西安）有限公司是艾默生在中國(guó)西安投資組建的全資子公司，公司位于西安高新技術(shù)產(chǎn)業(yè)開(kāi)發(fā)區(qū)。艾默生科技資源（西安）有限公司的宗旨是使用先進(jìn)商業(yè)技術(shù)和現(xiàn)代管理理念及方法提供共享業(yè)務(wù)平臺(tái)，并為有關(guān)業(yè)務(wù)產(chǎn)品在中國(guó)及世界市場(chǎng)上取得在質(zhì)量、成本和效率方面具有競(jìng)爭(zhēng)力的地位。公司應(yīng)采用適用的先進(jìn)技術(shù)和管理方法結(jié)合投資者的實(shí)力，提高經(jīng)濟(jì)效率和為投資者帶來(lái)滿(mǎn)意的經(jīng)濟(jì)利益。 EMERSON(NYSE: EMR), is a global technology and engineering leader in developing and delivering innovative solutions for customers worldwide for commercial, industrial and consumer markets. Founded in St. Louis, Missouri, USA in 1890, with more than 60 business units around the world, Emerson operates in 235 manufacturing locations worldwide and markets its products in over 150 countries. Emerson provides innovative solutions for customers in industrial, commercial, and consumer markets through its network power, process management, industrial automation, climate technologies, and commercial& residential solutions businesses. Sales in fiscal 2012 amounted to US$24.4 billion. Emerson consistently ranks as one of the largest corporations in the Global 500 and US 500 lists by Fortune magazine. It is also recognized as one of the“World’s Most Admired Companies” by Fortune, coming third in the electronics industry category. In 2012, Emerson is recognized as one of the“Top 100 Global Innovators” by Thomson Reuters for its commitment to innovation, protection of ideas and commercialization of invention. David N. Farr was ranked among the best CEOs in America by Institutional Investor magazine for five consecutive years from 2008 to 2012.Emerson eResource(Xi’an) Co., Ltd. is a wholly owned American corporation, a subsidiary of Emerson that it’s invested& established in Xi’an. The purpose of the Company is to use advanced commercial technology and modern management concepts and methods to provide Shared Business Platform and to gain a competitive position in cost, quality and efficiency. The company shall adopt applicable advanced technology and management methods in order to increase the economic efficiency and generate satisfactoryeconomic benefits.公司郵箱：hr.xian@emerson.com公司地址：西安市高新區(qū)錦業(yè)一路34號(hào)西安軟件園研發(fā)大廈H座5層
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