職位描述
Position Summary
The Migration Officer is responsible for ensuring a positive client migration experience by taking ownership of client interactions and overseeing project and solution deliverables. Key responsibilities include:
Client Engagement and Training: Participate in the Client Migration Office (CMO) process and training to effectively position and differentiate J.P. Morgan’s strengths and value propositions.
Project Leadership: Lead CMO projects involving client-facing activities such as client outreach, providing guidance, applying project plans and governance, conducting file testing, and managing progress reporting.
Consultation and Advisory: Advise clients on enhancing their treasury, finance, or business operations through the adoption and operation of J.P. Morgan Payment digital products and solutions, as covered during the migration project overview.
Compliance and Risk Management: Ensure adherence to audit and control policies and procedures, with a strong focus on risk management.
Requirements
Skills/Experience:
University degree.
Proficiency in both written and spoken English is essential.
Over 5 years of relevant industry experience in Technology, with experience in Transaction Banking, Corporate Finance, or Payment service providers being a plus.
Experience with enterprise applications like SAP, Oracle, or Ariba, specifically in finance/treasury modules, is advantageous.
Technical familiarity with file/data transfer technologies such as API, SFTP, and ISOxml is beneficial.
Previous roles in client-facing positions and/or proven/certified project management experience are preferred.
Ability to work within governance frameworks and collaborate effectively with teammates on aligned reporting formats.
Personal Attributes:
Demonstrates superior leadership and teamwork skills, with the ability to work independently in a matrix, cross-functional, global organization with multiple key stakeholders.
Possesses strong and effective communication (verbal and written) and presentation skills.
Shows demonstrable self-motivation, initiative, and a strong client focus.
Detail-oriented and methodical, essential for maintaining strong project management
職位概要
遷移官負(fù)責(zé)通過與客戶互動并監(jiān)督項目和解決方案的可交付成果,確保積極的客戶遷移體驗。主要職責(zé)包括:
客戶參與和培訓(xùn):參與客戶遷移辦公室(CMO)的流程和培訓(xùn),以有效地定位和區(qū)分摩根大通的優(yōu)勢和價值主張。
項目領(lǐng)導(dǎo):領(lǐng)導(dǎo)CMO項目,包括面向客戶的活動,如客戶拓展、提供指導(dǎo)、應(yīng)用項目計劃和治理、執(zhí)行文件測試和管理進(jìn)度報告。
咨詢和咨詢:通過采用和運(yùn)營J.P. Morgan Payment數(shù)字產(chǎn)品和解決方案,為客戶提供財務(wù)、財務(wù)或業(yè)務(wù)運(yùn)營方面的建議,如遷移項目概述中所述。
合規(guī)和風(fēng)險管理:確保遵守審計和控制政策和程序,重點(diǎn)關(guān)注風(fēng)險管理。
需求
技能/經(jīng)歷:
大學(xué)學(xué)位。
熟練的書面和口頭英語是必不可少的。
5年以上技術(shù)相關(guān)行業(yè)經(jīng)驗,有交易銀行、企業(yè)融資或支付服務(wù)提供商工作經(jīng)驗者優(yōu)先。
有SAP、Oracle或Ariba等企業(yè)應(yīng)用程序經(jīng)驗,特別是財務(wù)/財務(wù)模塊經(jīng)驗者優(yōu)先。
熟悉文件/數(shù)據(jù)傳輸技術(shù)(如API、SFTP和isoml)是有益的。
有面向客戶的工作經(jīng)驗和/或有項目管理經(jīng)驗者優(yōu)先。
能夠在治理框架內(nèi)工作,并與團(tuán)隊成員就一致的報告格式進(jìn)行有效協(xié)作。
個人屬性:
表現(xiàn)出卓越的領(lǐng)導(dǎo)能力和團(tuán)隊合作能力,能夠在矩陣、跨職能、全球組織中與多個關(guān)鍵利益相關(guān)者獨(dú)立工作。
具有較強(qiáng)和有效的溝通(口頭和書面)和表達(dá)能力。
自我激勵,積極主動,并以客戶為中心。
注重細(xì)節(jié)和有條理,對保持強(qiáng)有力的項目管理至關(guān)重要